Work with a Patient Safety Organization

The Listed PSO logo is a checkmark with "Listed PSO" written over it.

Working with a Patient Safety Organization gives providers many benefits, which are evidenced by stories from the field showing improved safety.

When a provider works with a PSO, many of the long-recognized impediments to successful improvement projects can be overcome:

  • Provider fear of increased liability from participating in quality initiatives. The law provides confidentiality protections and privilege protections (inability to introduce the protected information in a legal proceeding), when certain requirements are met.

  • Enables all licensed or certified health care facilities and clinicians to participate. Unlike state protections that often target hospitals or physicians, these protections are broad.

  • Protections are nationwide and uniform. This is especially valuable for systems with facilities in multiple states; a corporate system can share its protected data system-wide with all of its affiliated providers, if it chooses to do so.

  • Insufficient volume. Patient safety events are often too rare for a facility to identify causal factors with certainty.  Each provider benefits from the insights that it can obtain from a PSO that aggregates large volumes of event data from multiple providers.  Moreover, your data remains protected even when the PSO is aggregating it with data from other providers.

  • Lack of feedback. The quantity and types of data you report to a PSO and the specific types of analysis and feedback you want are a matter for negotiation with the PSO.  They are not determined by regulation.

  • Inability to protect deliberations or analyses at your facility. The law permits providers to undertake deliberations and analyses at their facilities that become protected as Patient Safety Work Product immediately as long as they are conducted in the provider’s Patient Safety Evaluation System.